Murtis Taylor Human Services System provides health and human services support services to 11,000 people annually in Cleveland, Ohio. Often clients can’t come to their offices, so Murtis Taylor’s 130 mobile case managers needed a way to bring services directly to them.
The first step in enabling their case managers to go mobile was moving to a cloud-based electronic health records system (EHR). This made all patient records, medications, treatment plans, and test results available to case workers through a simple browser. In order to utilize the EHR in the field, case workers needed a portable outreach kit to bring their services the last mile to patients. The kit includes:
Murtis Taylor’s mobile case managers now have online access to their EHR and agency documents while in clients’ homes, and can do nearly everything they need to do for people in the community without having to come in to the office. Bob Cerny, MIS Manager for Murtis Taylor says this “has greatly facilitated client care and our agency productivity.”