Copyright & Trademark Info
Mobile Beacon Customer Agreement
60-Day Limited Refund Policy
Defective Device Replacement Policy
Open Internet Disclosures for Mobile Beacon Direct Customers
Permitted User Minimum Terms of Service (Sample)
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Visit our online order page.
On Page 2, order the number of 5G devices at 20% off, needed to replace your eligible 4G devices. You will need to purchase a service plan because 4G service is not transferable. Once your order is complete, Mobile Beacon will reimburse you for any unused months of your remaining 4G service.
Gather the necessary eligibility documents you’ll need to complete your order.
Your organization’s Employer Identification Number (EIN)
A PDF copy of your organization’s W9 form
A PDF copy of your accreditation certificate (if applicable)
A PDF copy of your state sales tax exemption certificate (if applicable)
On the final page include the serial number of each device(s) you wish to upgrade. The serial number can be found on the box of the device or on the sticker underneath the battery.
Submit and Mobile Beacon will take care of the rest! Upgraded devices will begin shipping on a first-come, first-served basis.
Visit our online order page
On Page 2, order only the device(s) that are currently available for replacement.
We are currently rolling out device replacement programs to offer our customers a free device replacement or SIM card swap for eligible devices. These programs are available to customers who have network changes occurring in their area first, but we will be working to fully migrate all of our customers within the first half of 2022.
We will reach out to you directly with a personalized offer for your devices. Stay tuned!! We are committed to providing you with the highest quality service to support your mission.