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We are currently accepting orders for customers who want to be placed in a queue as inventory becomes available. To simplify the process, we are not collecting payment until your order is ready to be finalized.
Please note: there is a fulfillment delay on all incoming orders. We have not received a clear timeframe for when the current shortage will end, but we will provide updates as soon as possible.
By placing your order you are acknowledging that there is a fulfillment delay and your order will be placed in a queue.
Mobile Beacon has adjusted its shipping and handling costs to align with our updated fulfillment practices. Effective 4/27/2020, all orders will be charged shipping and handling, which is calculated based on the number of devices purchased. Full details can be found in our FAQs.
Please email our Customer Service Team at [email protected] with any questions.
Before you start:
Confirm your organization qualifies for our service by reviewing our eligibility requirements.
Verify that your location falls within our 4G LTE coverage area.
Gather the necessary eligibility documents you’ll need to complete the application. Below is a quick checklist of the information and documents you will need.
Once you’ve confirmed your organization’s eligibility and gathered the appropriate eligibility documentation, you can start the ordering process by clicking the “BEGIN ORDER” button below.
Before you start:
Contact Mobile Beacon’s customer service team by calling (401) 934-0500 or [email protected] to confirm your device is out of warranty.
Locate the serial number (listed as MEID DEC or IMEI depending on device model) of the device you are replacing. You will be required to enter this number on page 4 of the order form.
Secure a purchase order, if necessary.
Click “BEGIN ORDER” button to begin.